MamaHerstel

Privacy policy

Last updated 2026-11-12

This site is run by MamaHerstel, Zandbergstraat 20, 2300 Turnhout, België.

What we collect

When you buy, we collect your name, your email address and the details of your order. Your card details go straight to our payment provider, Stripe. We never see or store your full card number. When you sign up for something free, we collect the first name you give us and your email address.

This site counts visits to its pages. Your browser keeps a random number so each visit is counted once a day. That number is not your name or email, and it never leaves this site. Your browser also keeps a short note of the website, app or link that sent you here. When you buy or sign up, that note is saved with your order or signup, so we know where you found us.

Why we collect it

To take your payment, to send you what you paid for, to answer you when you write to us, and to keep the records the tax office expects. When you sign up, we use your details to send you what you signed up for and our other emails.

Who else sees it

Stripe processes the payment. Our hosting provider serves these pages. We do not sell your details to anyone. When you buy, our server tells the advertising network that the sale happened. It sends a scrambled copy of your email address and of the customer number our payment provider gave you. It also sends the cookies that network already set in your browser, the internet address your device is using, the name of your browser, your order number, and the amount you paid. It cannot read your email address from what we send. This is how the network tells us which advert led to the sale. When you buy or sign up, we add your name and email address to our email list at Systeme.io. We use it to send you what you bought or signed up for, and our other emails. You can unsubscribe at any time.

Advertising measurement

This site uses the Meta pixel to measure ads. Meta may set cookies in your browser.

How long we keep it

We keep order records for as long as the law requires. You can ask us to delete anything we are not required to keep. We keep a signup's name and email address only until our email service has them. If it cannot take them straight away, we try again for up to seven days, then delete them. We also keep a scrambled copy of the email address for 90 days, so a later order can be matched to the page that first brought you. It is scrambled, so it does not show your address.

Your choices

Write to hallo@mamaherstel.be to see what we hold about you, to correct it, or to ask us to delete it. We answer every request.

Our promise

Heb je na de workshop het gevoel dat je niets nieuws hebt geleerd over je litteken en wat je er zelf aan kunt doen? Mail me binnen 7 dagen naar hallo@mamaherstel.be en je krijgt je geld terug.

Questions about any of this? Email hallo@mamaherstel.be and a person will answer.

MamaHerstel, Zandbergstraat 20, 2300 Turnhout, België